Request a refund

App Store purchase

1. Open Apple’s Report a Problem page and sign in with the purchasing Apple account.
2. Choose Request a refund, give a reason, and select your PPTControl purchase.
3. Submit the request and check its status with Apple.

Apple decides eligibility. Apple’s current refund instructions →

Google Play purchase

1. Open Google Play’s refund request flow.
2. Use the purchasing account and select the relevant order.
3. Follow Google’s instructions. If directed to the developer, contact support with your order reference.

Eligibility depends on Google Play’s current rules for the purchase.

Purchase missing or subscription still active?

• Purchase missing: check the store and account on the email receipt.
• Subscription: check its renewal separately. A refund request is not a cancellation confirmation.
• Need support: share only the relevant order reference, never full card details.