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Pro & purchases

Restore Pro or move to a new phone

Use the same store account that made the purchase.

1. Check your store account

Use the same App Store or Google Play account that bought Pro. Check the receipt if you are unsure. An eligible purchase can be restored on a new phone in the same store.

2. Restore in PPTControl

  1. Connect to the internet.
  2. Open PPTControl → Settings → PPTControl Pro.
  3. Choose Restore Purchases and wait for the result.

No purchase found? Check the account, whether the receipt is for Pro or a tip, and whether your subscription has expired. Restart the app and try once more.

The screenshots show example offers. Check the current plans and local prices in the app.

Find Restore Purchases

iPhone / iPad visual guide
On the PPTControl Pro screen, choose Restore Purchases. Offers and prices shown are examples.
On the PPTControl Pro screen, choose Restore Purchases. Offers and prices shown are examples.
Android visual guide
Choose Restore Purchases on the PPTControl Pro screen. This example uses demo offers.
Choose Restore Purchases on the PPTControl Pro screen. This example uses demo offers.

3. If Pro is still locked

  • Another computer: use your unlocked phone with any supported Windows PC or Mac running PPTControl Desktop. No extra Pro purchase is needed.
  • Changing stores: App Store purchases cannot be restored through Google Play, or the other way around.
  • Apple Family Sharing: check the eligible offer and your family’s purchase-sharing setup.

Contact support with the store, exact error, and relevant receipt/order reference.

Still stuck? Contact support