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Fix a problem

Connected, but slides do not change

Check the presentation app, slideshow, and permissions.

Choose the presentation app

  1. Open your presentation on the computer running PPTControl Desktop.
  2. In the desktop menu, select the matching app: PowerPoint, Keynote (Mac), or Google Slides.

Choose the presentation app on your computer

Mac visual guide
In the Mac menu, choose the matching Presenter App. PowerPoint is selected here.
In the Mac menu, choose the matching Presenter App. PowerPoint is selected here.
Windows visual guide
In the Windows menu, choose the presentation app you are using.
In the Windows menu, choose the presentation app you are using.

Start the slideshow and try Next

  1. Start the slideshow on the computer.
  2. Keep the slideshow window in the foreground.
  3. Tap Next in PPTControl on your phone.

Slideshow running but not detected?

On your phone, tap Control Anyway, then Use Basic Control. Notes and slide numbers may be unavailable in this mode.

Use basic control on your phone

iPhone / iPad visual guide
1. If the slideshow is running but not detected, tap Control Anyway.
1. If the slideshow is running but not detected, tap Control Anyway.
2. Confirm with Use Basic Control.
2. Confirm with Use Basic Control.
Android visual guide
1. If the slideshow is running but not detected, tap Control Anyway.
1. If the slideshow is running but not detected, tap Control Anyway.
2. Confirm with Use Basic Control.
2. Confirm with Use Basic Control.

Check permissions and test

Still not working? Test a simple two-slide presentation in a supported app.

  • Keyboard also won’t change slides? Check slideshow control in the presentation app first.
  • Only PPTControl fails? Send support the details.

Still stuck? Contact support