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Fix a problem

My computer does not appear

Check the apps and Bluetooth, or connect with a QR code.

Check both devices

  • Open PPTControl Desktop on your computer and keep it running.
  • Turn on Bluetooth on both devices and keep them nearby.

Look for the computer inside PPTControl, not in the system Bluetooth settings.

Find the desktop app →

Connect with a QR code

Your computer does not need to appear in the device list.

  1. Connect both devices to the same Wi-Fi or your phone’s hotspot.
  2. In the desktop menu, choose Show Pairing QR Code.
  3. In PPTControl on your phone, tap Scan QR Code and scan it.
  4. Approve the request on your computer if it appears.

Follow the full QR-code guide →

Check Bluetooth access

Still stuck? Contact support